Retail Partner FAQs – Riya Perfumes
1. Who can become a retail partner?
Any perfume store, lifestyle outlet, supermarket, or reseller can partner with Riya Perfumes. We welcome both offline and online retailers.
2. What benefits do retailers get?
Retail partners receive exclusive pricing, high-margin opportunities, marketing support, and priority access to new product launches.
3. What product categories do you offer?
We offer a wide range of affordable everyday perfumes, premium fragrances, and curated gift packs suitable for all occasions.
4. Is there a minimum order quantity (MOQ)?
Yes, MOQs vary by product category. Our team will share the exact details based on your business requirements.
5. Are shipping charges applicable on bulk orders?
Yes, shipping charges are applicable on all bulk orders. The final shipping cost depends on the order quantity and delivery location and will be shared at the time of order confirmation.
6. Do you offer customized deals or promotional support?
Yes, we regularly provide seasonal offers, combo deals, and in-store promotional support to help our retail partners boost sales.
7. What is your return or exchange policy for bulk orders?
Bulk and wholesale orders are non-returnable and non-exchangeable. All products undergo strict quality checks before dispatch.
8. How can I place a bulk or wholesale order or contact the team?
You can reach us through the details below, and our team will assist you with the catalogue, pricing, and order process:
📧 Email: care@purposplanet.com
📞 Mobile: 8929470883
9. How soon will I receive a response after contacting you?
Our team typically responds within 24 business hours.
10. How can payment be made for bulk or wholesale orders?
All payments are required to be made online before order dispatch. Once the order is confirmed, we will share a secure online payment link to complete the payment.
11. What if a combo is not available on the website?
If a required combo is not listed on our website, we can create a special customized combo for you.
Please note, the minimum order quantity for custom combos is 50 units.
